Lower Change Failure Rate

Engineering practices to systematically reduce failed production changes.

Challenge

Unpredictable rollbacks erode stakeholder trust.

Our Approach

Smaller batch sizes, pre-deploy validation, feature flags, and blameless postmortems feeding learning loops.

Key Outcomes

• Greater stability
• Predictable delivery
• Reduced firefighting

Core KPIs

• Change Failure Rate
• Rollback Time
• Escaped Defects